At 55bm, your personal data is handled with care and full transparency. This Privacy Policy explains exactly what information we collect when you use our platform, how we use it, who we share it with, and what rights you have as a player in the Philippines. Reading this page takes just a few minutes and gives you a clear picture of how your data is protected.
Last updated: 2025. Applies to all registered users of 55bm.vip.
55bm is a mobile-first online gaming platform serving players across the Philippines. When you create an account, place a bet, or contact our support team, you are interacting with 55bm as the data controller responsible for your personal information. We are committed to handling your data in a lawful, fair, and transparent manner at all times. Our platform operates in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about how your data is managed, you can reach our support team through the contact details provided on this page.
When you register for an account on 55bm, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect identity verification documents when required to comply with our Know Your Customer (KYC) obligations. During your use of the platform, we automatically gather technical data such as your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall gaming experience for players in the Philippines. We do not collect any personal data from users who have not registered an account.
We may also collect information about your gaming activity, including game history, transaction records, deposit and withdrawal amounts, and any communications you send to our support team. This data is used solely for the purposes described in this Privacy Policy and is never sold to third parties. All data collection is proportionate to the purpose for which it is gathered, and we only retain information for as long as it is necessary.
The personal data we collect is used to operate and maintain your 55bm account, process deposits and withdrawals in Philippine pesos, verify your identity, and provide customer support. We also use your data to comply with our legal and regulatory obligations, including anti-money laundering checks and responsible gaming requirements. Where you have given your consent, we may use your contact details to send you information about promotions, bonuses, or platform updates relevant to your account. You can withdraw this consent at any time by updating your communication preferences in your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
55bm uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for the platform to operate — they enable you to log in, maintain your session, and navigate between pages securely. We also use analytical cookies to understand how players interact with the platform, which pages are visited most frequently, and where technical issues may arise. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. No third-party advertising cookies are placed on your device through 55bm.
We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their services. All third-party service providers are contractually required to handle your data securely and in accordance with applicable data protection laws. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. In all other circumstances, your data remains within the 55bm platform environment.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or disclosure. All data transmitted between your device and the 55bm platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews and update our systems to address emerging threats. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities in accordance with our legal obligations under Philippine law.
As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 regarding your personal information held by 55bm. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to withdraw your consent for marketing communications at any time. To exercise any of these rights, please contact our support team using the details provided below. We will respond to all verified requests within a reasonable timeframe and in accordance with applicable law.
We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations applicable in the Philippines. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you close your account, we will cease using your data for marketing purposes immediately, though we may retain certain records as required by law.
55bm is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21, which is the minimum legal age for online gaming in the Philippines. During the registration process, all users are required to confirm their age and provide identity verification documents where requested. If we become aware that a minor has registered an account or provided personal data without appropriate consent, we will immediately close the account and delete the associated data. We encourage parents and guardians to make use of parental control tools to prevent underage access to online gaming platforms.
55bm reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your data. Your continued use of the platform following any update constitutes your acceptance of the revised policy. If you have concerns about any changes, you are welcome to contact our support team for clarification before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 55bm handles your personal data, please reach out to our support team. You can also find answers to common questions on the FAQ page. For matters relating to your account, responsible gaming tools, or data rights, the relevant information pages are always accessible through the navigation menu. We are committed to responding to all privacy-related enquiries promptly and to resolving any concerns in a fair and transparent manner. Support contact: [email protected]
A quick summary of the key protections in place for every 55bm player in the Philippines.
Your personal information is never sold, rented, or traded to third parties for any commercial purpose. What you share with 55bm stays with 55bm.
All data transmitted between your device and our platform is protected by industry-standard encryption. Your account details and payment information are kept safe at every step.
Under the Philippine Data Privacy Act, you have the right to access, correct, or request deletion of your personal data held by 55bm at any time.
Our support team is ready to help with any privacy-related questions. You can also check the FAQ for quick answers, or head to your account to manage your data preferences directly.